Privacy Policy | Get paid to shape the future!

Last Update: March, 26th 2026

Defined.AI respects your privacy and is committed to protecting your personal information. Your privacy is important to us. Please, read this policy carefully to understand how we will collect and use your information, and what choices you have with respect to your information.

Neevo is a global community dedicated to enhancing artificial intelligence (AI) across a wide spectrum of technologies. It enables individuals to participate by undertaking a range of simple tasks within Neevo’s projects and subject to the Neevo Community Member Agreement. These tasks encompass enhancing AI systems through the manipulation of text, audio, images, and even video content.

Introduction

DefinedCrowd Corporation, with its registered office at 1201 3rd Avenue, STE 2200, Seattle WA 98101, United States of America operating as Defined.ai (“Defined.ai” or “We”), respects your privacy and is committed to protecting it through our compliance with this policy. This privacy policy (“Privacy Policy”) describes the means by which the personal data of users (“Users” or “Data Subjects”) of the website www.neevo.ai and the mobile application, collectively referred to as “Neevo” or “Services”, is collected, processed, used, as well as their rights in relation to such processing activities and how to exercise them. In this sense, this Privacy Policy aims to help Users understand which personal data we collect, how and why we use it, to whom we disclose it to and how we protect their privacy when they visit or use the services offered on Neevo.

We are a “data controller” of the personal data that we process in connection with Neevo. This means that we determine the reasons why we process personal data about the User and how we do so.

Accordingly, this Privacy Policy applies to information we collect:

During and after each User’s registration and/or during the execution of the jobs available on Neevo.
By e-mail, text and/or other electronic messaging communication channels available on Neevo.
Through mobile and desktop applications Users may download, which provide dedicated non-browser-based interactions between the User and Defined.ai.
When the User interacts with Defined.ai’s advertising content or with any other applications on third-party websites, only when such applications of advertising content include links to this Privacy Policy.

This Privacy Policy applies to you irrespective of where you are based. There are certain additional parts of the Privacy Policy that will apply to you where you are a resident of the EEA, UK, or Switzerland (under the General Data Protection Regulation, “GDPR”), or California (under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, “CCPA/CPRA”). These additional parts do not apply to everyone.

Please read this Privacy Policy carefully to understand our policies and practices regarding your personal data. If you do not agree with our policies and practices, refrain from using our Services. In addition, please be aware that this Privacy Policy may undergo periodic updates. By continuing to use this Services following any such revisions, you are considered to have accepted these changes. We recommend checking this Privacy Policy regularly for any updates to stay informed about how your information is handled.

1. What information about You do We collect, and how do We do it?

We collect several types of personal information from and about Users of Neevo, including information, where applicable:

Data provided by You directly: You provide some of this data directly as you join Neevo.
Usage data collected automatically: We also get some information by processing how you use Neevo by, for example, using technologies like cookies and other similar tracking tools.

It is important to note that the personal data collected may vary depending on the specific project or job You engage with, and We will provide project-specific details and requirements as needed.

In this regard, in the last 12 months, the personal data (identifiers) We collect on Neevo can include the following categories:

User Identification Data: Name, Image, Voice, Date of Birth, Language Abilities, Country of Residence, Gender.
Account Data: Name, E-mail, and Password.
Contact Data: E-mail Address, and Phone Number.
Technical Data: Internet Protocol (IP), Address, Internet Service Provider (ISP), Device and Type, Name, and Version of Browser.
Transaction Data: Earnings, Payments made, Pay-out requests.
Payment Data: Payment Card Details (Paypal).
Other Visual Information: Data may include other types of information which may constitute personal data, for example, images and videos and information relating to images or videos, such as patterns associated with images or videos.

We use typical tools and services, such as log files, cookies, pixel tags, and similar technologies to automatically collect information, which may contain personal information from your devices while you navigate on Neevo. For more information, please visit our Cookie Policy.

Certain personal information we process in connection with Neevo may be considered Sensitive Personal Information under the CCPA/CPRA. This may include, depending on the specific project or job you engage with, voice recordings, images, videos, and biometric identifiers derived therefrom, or other information as defined by law.

We collect and use such information only as reasonably necessary to provide our Services, including enabling you to carry out the jobs available on Neevo, to comply with legal obligations, and to ensure platform integrity and security. California residents have the right to limit the use and disclosure of Sensitive Personal Information to these purposes.

2. Why do We collect Your data?

Defined.ai only processes Users’ personal data in the context of our Services and to provide and improve our Services for our customers.

For the processing of personal data to be lawful, data protection laws require that there be an adequate legal basis for each specific processing activity. We process personal data for, or based on, one or more of the following legal bases:

Consent: Where applicable, the User has given his/her explicit Consent to the processing of his/her personal data for one or more specific purposes.
Performance of a contract: By using the Services, the processing is necessary for the performance of a contract to which the User is party, namely, the Neevo Community Member Agreement.
Compliance with legal obligations: The processing is necessary for compliance with a legal obligation to which the Defined.ai is subject.
Legitimate interests: Processing is necessary for the purposes of the legitimate interests pursued by Defined.ai or by third parties (except where such interests are overridden by the interests or fundamental rights and freedoms of the Data Subject which require protection of personal data).

We will only use your personal data for the purposes of Neevo, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.

Defined.ai collects and processes the aforementioned personal data of its Users through Neevo for the following purposes:

Account creation on Neevo: To register on Neevo, User Identification, Contact and Payment Data will be required, such as the First Name, Last Name, E-mail Address, Password, Languages, Country of Residence, and Gender. The lawfulness of this processing activity is based on the performance of the Neevo Community Member Agreement with Defined.ai.
Carrying out the jobs: In order to carry out the jobs available on Neevo, User Identification, Professional, Contact, and Other Data, depending on the task, may be required. The lawfulness of this processing activity is based on the performance of the Neevo Community Member Agreement with Defined.ai.
Client third-party platform access:Some projects require You to access client third-party platforms. Where access to client third-party platforms is necessary for the performance of the contract, we process Your personal data on that basis. Where such processing is not strictly necessary for the contract, we will seek Your explicit consent prior to sharing Your data. To create this access, we may use Your existing Neevo email address to register You on the client third-party platform.
Payment: To facilitate the payment process for completed jobs, Defined.ai will need to process User Contact and Payment Data, specifically Users’ E-mail Address (associated to a Paypal account). The lawfulness of this processing activity is based on the performance of the Neevo Community Member Agreement and the legitimate interests of Defined.ai.
Communications related with Neevo: To communicate with the User about the Services, current jobs, payments received, respond to support requests, sharing information about the Services or to receive information about new job availability. The lawfulness of this processing activity is based on the performance of a contract and the legitimate interests of Defined.ai.
Security and fraud prevention: Removal from Neevo of text and content uploaded by Users that is identified as illegal and suspending or deactivating those User accounts. The lawfulness of this processing activity is based on the legitimate interests of Defined.ai.
Compliance with applicable laws, rules, and regulations.

3. What are Your rights regarding the information collected and processed?

I. GDPR Rights

Concerning your information that is collected and/or processed, under the GDPR, by Defined.ai, you may exercise the following rights:

Right of access: You may request Defined.ai to confirm if information about you is processed. If such is the case, you will receive access to your information.
Right of rectification: If our information about you is incorrect, you may request Defined.ai to rectify your information. This includes the right to have incomplete information completed, taking into account the purpose of the processing.
Right to erasure: You may request Defined.ai to erase your information, for instance, if the information is unlawfully processed or if you have withdrawn your consent.
Right to object: You may request Defined.ai to object to the processing of your personal data when the processing is based on legitimate interests, public interest, or the exercise of official authority. Additionally, You have the right to object to direct marketing activities, including profiling for marketing purposes.
Right to restrict processing: You may request Defined.ai to restrict the processing of your information if (i) the information is inaccurate, (ii) the processing is unlawful, (iii) you need us to retain the information after the retention period for a legal claim, or (iv) you have objected to the processing and verification of our legitimate interests is pending.
Right to data portability: You may request Defined.ai to provide you with an electronic file of your information or transfer your personal data to a third party if such is technically feasible.
Right to lodge a complaint: Ultimately, you may lodge a complaint with a competent supervisory authority.

Defined.ai does not use automated decision-making, including profiling, that produces legal or similarly significant effects concerning Users in connection with Neevo.

II. CCPA/CPRA Rights (California residents only)

In addition to the rights described above, California residents have the following rights under the CCPA/CPRA, which may be exercised through the same mechanisms described in this Privacy Policy:

Right to delete: You have the right to request that we delete the information that we have collected or maintain about you. We may deny your request under certain circumstances, such as if we need to comply with our legal obligations or complete a transaction for which your information was collected. If we deny your request for deletion, we will let you know the reason why.
Right to correct: You may have the right to request that we correct inaccurate information that we maintain about you.
Right to know: You may request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which the information was collected, the business or commercial purpose for collecting or selling the information, and the categories of third parties with whom we share the information.
Right to opt-out of sale/sharing: You may direct us not to sell or share your personal information with third parties.
Right to Limit Use and Disclosure of Sensitive Personal Information: You may direct us to limit the use and disclosure of your sensitive personal information to certain specified purposes.
Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your CCPA/CPRA rights.

It’s important to be aware that exercising any of these rights may result in restrictions on the usage of Neevo, such as inhibiting Users from performing jobs available on Neevo, as it may erase their profile.

3.1 How to exercise Your rights?

To exercise any of the above rights, please submit a verifiable Consumer Privacy Request to Defined.ai by email at [email protected].

We will respond to your requests without undue delay and within the timeframes required by applicable law (GDPR and CCPA/CPRA).If additional time is required due to the complexity or number of requests, We will inform the Data Subject accordingly.

Applicable law	Initial response time	Extension (if required)	Total
GDPR	1 month	Up to 2 additional months	3 months
CCPA/CPRA	45 days	Up to 45 additional days	90 days

If, to the extent permitted by law, We deny your request, you may appeal our decision by replying to our response and indicating “Privacy Request Appeal”. We will review and respond within the timeframe required by applicable law.

Please note that Users may, at any time, by clicking the delete account option in the account tab in the user profile, or by sending an email to [email protected], delete it’s Neevo Account.

If You delete Your account, Your information and content will be unrecoverable after that time. Notwithstanding, the fact that the User deletes its account does not jeopardize the lawfulness of the processing activity carried out based on the performance of the Neevo Community Member Agreement concluded with Defined.ai.

4. Who has access to Your information?

Defined.ai may communicate or allow access to Users’ personal data to the following third parties:

Contractors, service providers, and other third parties who assist in Defined.ai’s business operations. These entities are contractually obliged to maintain the confidentiality of this personal information and are only permitted to use it for the specific purposes disclosed to them by Defined.ai.
Clients, including, client third-party platforms that means tools, systems, or platforms that belong to Defined.ai’s clients (“Client Third-Party Platform(s)”). These Client Third-Party Platforms are similar to Neevo in purpose and function: they are systems where You perform tasks designed to improve AI technologies. The key difference is that these platforms are owned, licensed, and operated by Defined.ai’s clients—rather than by Defined.ai itself.
Defined.ai’s subsidiaries and affiliates for the centralized coordination and management of Our business.
A buyer or another party succeeding Defined.ai in scenarios like mergers, divestitures, restructurings, reorganizations, dissolutions, or any sale or transfer of Defined.ai’s assets, whether within a bankruptcy, liquidation, or similar process, may acquire personal data stored by Defined.ai on Neevo as part of the assets being transferred.
A Court or any relevant authorities, regulators and organizations, in order to comply with any court order, law or legal process, including to respond to any government or regulatory request.

Users’ personal data may also be disclosed when Defined.ai believes such disclosure will be necessary or appropriate to protect the rights, property, or safety of Defined.ai, its customers, or other relevant parties.

WE DO NOT SELL PERSONAL INFORMATION AS DEFINED UNDER THE CCPA/CPRA. WE ALSO DO NOT SHARE PERSONAL INFORMATION FOR PURPOSES OF CROSS-CONTEXT BEHAVIOURAL ADVERTISING.

We may disclose personal information to our clients as reasonably necessary to provide our Services, including the delivery of job outputs completed by Users on Neevo. Such disclosures constitute a business purpose under the CCPA/CPRA and do not constitute a sale or sharing of personal information. Please note that compensation paid to Users for completing Neevo jobs is remuneration for services rendered and is not a price or service difference based on the collection, retention, or sale/sharing of personal information.

We do not respond to browser “Do Not Track” signals. Where required by applicable law, we recognize opt-out preference signals, including Global Privacy Control (GPC), as a valid request to opt out of the sale or sharing of personal information for California residents.

5. The security of Your personal data

Defined.ai is concerned with safeguarding your information. We employ appropriate and reasonable physical, technological, and administrative security measures. We take

steps to ensure that your information is treated securely to prevent accidental loss, unauthorized access, use, alteration, and disclosure.

Depending on the nature, scope, context, and purposes of the processing of the personal data, as well as the risks arising from the processing activity for the rights and freedoms of the Data Subject, Defined.ai undertakes to apply, both at the time of defining the means of processing and at the time of the processing itself, the necessary and appropriate technical and organizational measures for the protection of the personal data and compliance with legal requirements.

Defined.ai operates an integrated Information Security and Privacy Management System, certified to ISO/IEC 27001 (ISMS) and ISO/IEC 27701 (PIMS). This integrated management system covers our corporate environment and the Neevo platform within the scope of certification and is supported by policies and controls. We conduct regular independent audits and internal reviews to assess the effectiveness of these controls. We also require our service providers and subprocessors to implement appropriate security measures and to process personal data only pursuant to our instructions and applicable agreements.

While we take reasonable and appropriate steps to safeguard personal data, no method of transmission over the Internet or method of electronic storage is entirely secure. If you have questions about our security practices, please contact us at [email protected]

6. How long do We keep Your personal data?

Personal Data collected from Users through Neevo is processed in strict compliance with applicable legislation and stored in specific databases created for this purpose. This data is kept in a format that allows the identification of Data Subjects for no longer than is necessary for the purposes for which it is processed. The length of time for which Personal Data is stored and retained varies according to the purpose for which the information is used. There are, however, legal requirements that oblige Personal Data to be kept for certain period of time. Therefore, whenever there is no specific legal requirement, personal data will only be stored and kept for the minimum period necessary for the purposes for which it was collected or further processed, after which it will be deleted.

In general, we will hold Your personal information based on the following criteria :

Purpose of Collection: Personal data is retained only for as long as it is necessary to fulfil the specific purpose for which it was collected. Once this objective has been achieved, the data will either be erased or anonymized.
Legal Basis: In certain cases, the law may mandate the retention of specific data for defined periods, such as for tax purposes or regulatory compliance.
Contracts and Obligations: When personal data is essential for the execution of a contract or agreement between Users and Defined.ai, the retention period may align with the duration of that contractual arrangement.
Legal Prescription Periods: In specific situations, personal data may be retained for a duration prescribed by specific laws, such as the statutory limitation periods relevant to legal actions or for resolving disputes.
Defined.ai’s Legitimate Interests: This interest must be balanced with the rights and interests of the data subject. This assessment is crucial in determining an appropriate retention period.
Consent: If the processing of data is based on Users’ consent, the Company ensures that the data is retained only for the period authorized by the consent. Renewal of consent is undertaken when necessary to maintain compliance.

We will regularly review our retention periods for personal information to ensure data quality and keep data up to date and accurate.

8. Use of cookies

Neevo uses cookies. For further information regarding the cookies used, please consult our Cookies Policy. You may at any time manage your preferences through the Cookie Manager.

9. Links to other websites

Neevo may contain links to other websites run by other organizations. This Policy applies only to Neevo‚ so we encourage you to read the privacy policy on the other websites you visit. We cannot be responsible for other websites’ privacy policies and practices even if you access them using links from Neevo

10. Children Under the Age of 18

Our Services are strictly intended for individuals 18 years of age or older. Anyone under

18 years of age is not permitted to use the Services. By using the Services, you represent that you are 18 years of age or older.

As a result, we do not knowingly collect any personal information from children under 18 years of age. If you are under 18 years of age, do not use or provide any personal data on this Website (e.g., name, address, telephone number, e-mail address), predominantly through any of the features or registration processes made available, make any purchases through this Website, and use any of the interactive or public comment features of this Website.

If we become aware that we have gathered or received any personal data from a child under 18 years of age without prior parental consent, we will promptly delete that information. If you believe that we may have collected any personal data pertaining to a child under 18 years of age, please do not hesitate to contact us at [email protected].

11. Transferring Your information

We are a global group of companies. We may transfer information that we collect about you to affiliated entities or other third parties across borders and from your country or jurisdiction to other countries or jurisdictions worldwide.

For EEA, UK, and Switzerland residents: We ensure there are adequate safeguards in place when transferring your data outside your country and the EU, including by relying on the applicable Standard Contractual Clauses or other lawful mechanisms or otherwise that the transfer only occurs where permitted by applicable law (e.g., adequacy decision), intending to ensure that your privacy rights continue to be protected as outlined in this Policy.

For California residents: When we transfer personal information of California residents to third parties or service providers, we ensure that such transfers are conducted in compliance with the CCPA/CPRA. We enter into contractual agreements that require recipients to maintain the confidentiality of personal information and to use it only for the purposes for which it was disclosed.

12. May this Privacy Policy be amended?

We may occasionally make changes to this Privacy Policy to ensure its accuracy. If we make changes, the revised Privacy Policy will be posted online, and the date of the newest version will be listed. Therefore, please check back frequently, especially before you provide us with personal information, to determine the current scope of the notice.

13. Contact information

You can contact our Data Protection Officer through [email protected] for all personal data matters.

14. Accessibility

If you experience any difficulty accessing this Privacy Policy or require it in an alternative format due to a disability, please contact [email protected]